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Here are instructions for creating a white list of approved senders in your Postini Spam Filter.  If you follow these instructions you will no longer have specific emails stuck in the filter unless the message contains a virus.

Open a web browser - e.g. Firefox and go to login.postini.com
Log in to Postini using your email address and password.
In the upper right corner locate and click "My Settings".


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In the Junk Settings section of the My Settings window, click on "Approve Senders"

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To approve a single email address use the left most box called "Approved Senders".  Just click to create a new line of text and enter the email address of the user, for example joe@somewhere.com.

To approve an entire domain of users like Cesa12 then use the "Approved Domains" box.  Just click to create a new line of text and enter just the domain such as cesa12.k12.wi.us.  No slashes no www nothing but the domain.

To approve a mailing list such as everyone@csdk12.net use the "Approved Mailing Lists" box.

Be sure to click the Update. . . button under the box where you have made changes.

 


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