PROBLEM:  When using your Chrome browser and you attempt to log on to the Internet, a window opens and attempts to download a Cabinet file called "authrootst", or when using Internet Explorer or Firefox the logon attempt also tries to download a file rather than log you on.  

Solution: Turn off the PopUp blocker on the browser.  In Chrome click on the Wrench icon in the upper right corner and select "Options" in the menu.
Select "Under the Hood" on the left column.  Click the "Content Settings..." button at the top of the page.  Scroll down to Pop-ups and select "Allow all sites to show pop-ups".
Close the Options tab at the top of the screen.  Log back onto the Internet.

For other browsers click here to see how to disable the Pop-up blocker.

Problem:  When attempting to lg onto the Internet you receive a Certificate Error.  Click here for instructions on handling this error.

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