The most recent update to Adobe Flash Player causes PD 360 to crash when watching videos. In order to re-establish quality viewing settings to PD 360, please follow the instructions listed in this email to revert to the previous version of Adobe Flash Player®:

FIRST: UNINSTALL version and REINSTALL version (or older)
For windows, the uninstaller instructions are at

  • Note: you will need to know if your Windows installation is either 32 or 64 bit.
For Mac, the uninstaller instructions are at

SECOND: Use the Flash Player installer listed at the following link:

  • "flashplayer_11_ax_debug_32bit.exe (3.93 MB)" is for Internet Explorer.
  • "flashplayer10_3r183_11_win.exe (2.95 MB)" is for Firefox, Safari, and Opera (netscape based browsers)
Note: it will ask you to close out of your Internet browsers. Remember to save your work before you close those pages.
Note: You will need to restart after installing this version of Flash player.

For Google Chrome on Windows, Mac, Linux, and Chrome OS

  • Click the wrench icon  on the browser toolbar.
  • Select Options (Preferences on Mac and Linux; Settings on Chrome OS).
  • Click the Under the Hood tab.
  • Click Content settings.
  • In the Content Settings dialog that appears, click the Plug-ins tab.
  • Click Disable individual plug-ins.
  • On the Plug-ins page that appears, find the "Flash" listing.
    • If you've previously installed Adobe Flash separately, you'll see two files listed for the plug-in. To disable a specific version of Adobe Flash, click Details in the upper-right corner of the page. Then click the Disable link for the version of Adobe Flash.
    • Make sure you keep the version of Enabled.
  • Restart the browser.
Thank you for your patience. If this process does not resolve your issue, or if you are unable to complete this process for any reason, please call us at 800.572.1153 or email us at


Neil Jarman
PD 360 Product Manager
School Improvement Network

We will be having weekly Monday "nibble" sessions to answer technology questions the staff may have.  They will run from 3:45 - 4:15 in the high school library thin client lab.  People attending should bring their laptops or you may log onto the thin clients. 

Sessions will cover topics you have requested using the form linked below.  There are a variety of topics already defined in Basic and  Advanced lists.  Based on the responses we will determine what the following weeks topic will be.  It is suggested you visit the topics form on a regular basis to aid us in choosing topics that interest you.  There is also a free form "Other" topic field where you can enter a topic that is not in the list.   Click the link below to go to the live topic form.  Also the URL for the form is: if you wish to bookmark it on your iGoogle Portal Page.